Nuvision’s Fight Against Fraud and Identity Theft

Feb 4, 2019, 15:32 PM by Nuvision Credit Union 

As part of Nuvision fight against fraud and identity theft, members in Orange County, Los Angeles, Arizona, Wyoming, and elsewhere should know that the credit union will NEVER ask for sensitive personal or financial information over the phone or via email.

 

Protection from fraud and scams

 

Keep the following points in mind to help determine whether a call from Nuvision is legitimate:

 

  • Nuvision will NEVER initiate a call, email, or text message that asks you to provide sensitive personal or financial information over the phone or via unsecure electronic communication.
  • Nuvision will NEVER initiate a call, email, or text message that asks you to provide an ATM PIN number.
  • Nuvision will NEVER initiate a call, email, or text message that asks you to provide an account number over the phone or via unsecure electronic communication.
  • Nuvision will NEVER initiate a call, email, or text message that asks you to provide the three-digit code on the back of a debit or credit card over the phone or via unsecure electronic communication.
  • Nuvision will NEVER initiate a call, email, or text message that asks you to provide online banking login or password.

     

    If someone calls and asks you to give them any of the above, be suspicious.

     

    How to contact Nuvision

     

    A legitimate Nuvision representative might provide some account information and ask the member to verify, depending on the reason for the call. IF YOU HAVE ANY DOUBT ABOUT WHETHER A CALL FROM NUVISION IS LEGITIMATE, HANG UP AND CONTACT NUVISION ON YOUR OWN.

     

    You can reach Nuvision in several ways:

     

  • Call the number on the back of your debit or credit card.
  • Go to the Nuvision website – https://nuvisionfederal.com/ and call the number at the top of the home page.
  • Go to the Nuvision Contact Us page and call the phone number listed or fill out and submit the contact form.
  • Visit a branch near you.

     

    Nuvision gives our members resources

     

    Nuvision is committed to protecting our members from fraud and financial scams. We provide information and resources on our blog and in our newsletter about:

     

  • Scams that affect our members and the communities we serve;
  • Notable data breaches;
  • Events, holidays, and occasions that carry a higher risk of fraud; and
  • Ways to help keep your accounts secure and avoid unsafe practices.

 

We want members to have the tools and resources they need to help keep their information, their money, and their identity safe.

 

Stay on top of fraud trends and news

 

Nuvision is your credit union resource for alerts, news, and information about fraud, identity theft, financial and data protection, and cybersecurity. Learn about fraud protection and follow Nuvision on Facebook and Twitter to receive updates when new articles are published.

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