Deposit Switch is an automated account switching solution that makes it easy for you to quickly and securely switch your recurring direct deposits and automatic payments to your Nuvision account.

Deposit Switch removes the hassle of contacting all of your billers and depositors to inform them of your new account information. You input your payment and/or direct deposit information to our secure Deposit Switch system, submit the switch and we’ll do the rest. You can monitor the progress of your switches by clicking on the “View Existing Switches” on the home screen of your Dashboard.

Yes. Deposit Switch uses the latest in online encryption protection to gather and store your switch information. Our facilities adhere to the highest industry standards to safeguard your personal information.

Please contact our Member Contact Center at 1.800.444.6327 to speak to a Nuvision Team Member or visit any of our branch locations.

You will need to gather your automatic payment and direct deposit information to get your switches started. A previous statement is a great source of information for the automatic payments and direct deposits tied to an account. For government switches you will need to identify the specific government agency the direct deposit is coming from. Selecting the incorrect agency will delay the switch process.

An automatic payment is a regular, recurring, electronic debit initiated externally by your biller to your bank account. (e.g., monthly insurance bill, utility payments or loan payments) A direct deposit is any recurring electronic payment you receive from an organization directly to your account. These could include payroll direct deposits, government direct deposits (Social Security, Disability, etc.) and dividend direct deposits from investment accounts.

Submitting a switch typically takes less than 90 seconds. Switches are processed and sent out within 24 hours of the switch being submitted. Once a company receives the form, automatic payment and direct deposit switches typically take 2 to 15 business days. Since the timeframe depends on the company receiving the switch request, it’s always a good idea to review your switch status page for the most current information regarding each switch and to continue monitoring your accounts.

The easiest way to check the status of a switch is to look at the “Status” column of your Deposit Switch account. Switches that have been completed and confirmed by your biller or depositor will display a “Completed” status. Switches that are still in process will display a “Processing or Mailed” status. For switches that have a mailed status for 15 days or more, we recommend contacting the company to confirm the switch is completed or check your account. If you provided an email address during enrollment and have allowed alert emails, you will receive switch updates via email. If not, you will need to log in to Deposit Switch and view the switch status.

We recommend keeping enough money in your old account to cover each payment until the switch status is “Completed.” This is especially important for any payments that might be due during the 14 days after you initiate a switch. Monitoring your switch status is an important part of moving your account. It is advisable to keep enough money in your old account to cover each payment until the switch status for that payment has changed to “Completed,” or you’ve confirmed with your billers that your payment account information is updated in their systems.

Since bill payments are neither automatically recurring nor setup through a biller, so Deposit Switch cannot be used. You can see your bill payments when using the Switch Assist feature and may download a list to use as reference when creating bill payments for your Nuvision account.