We work our entire lives to build a retirement we can look forward to. The last thing any of us want is to see it stolen by a scam—and that’s exactly what’s happening right now. The FBI is warning seniors about a highly sophisticated scheme called the “Phantom Hacker.” It’s draining retirement accounts and costing victims their life savings.

Scams are everywhere—and they’re getting harder to spot. Last year alone, consumers lost over $12.5 billion to fraud, a 25% jump from the year before. With deepfake technology, imposter scams, and social engineering tactics now part of everyday life, it’s no longer just about being careful—it’s about being informed and prepared. That’s why we hosted our most recent Nuvision Insights Webinar: Fraud Awareness and Protection

Scammers are getting smarter. Find out how to recognize suspicious calls and texts, protect your account, and stay safe with these important tips from Nuvision.

We are seeing increased fraud attempts on Nuvision debit cards and have determined that there is an ongoing card-related fraud impacting the industry at large. We want to assure you that we continue to monitor the situation and have deployed all mitigation available to protect our members. As valued members, we want to help keep you informed and have included additional information with important details on what you should be aware of.