Enhancing Your Member Experience: Updates on Our New Partnerships and Branches

We’re excited to provide an update on our recent partnership with Cooperative Center Federal Credit Union, which is now part of Nuvision Credit Union. This partnership is all about enhancing the services and convenience we offer to you, our valued members. We believe this collaboration will bring some great benefits and improvements that you’re going to love. By combining our strengths, we’re confident we can provide even better service and support to all our members.

What This Means for You

Here’s what you can expect from this partnership and how it will benefit our members:

More Branches, More Convenience

With Cooperative’s branches in Martinez and Berkeley, we now have 30 branches across five states. This means it’s easier than ever to access our services, especially if you’re in Northern California or travel there often. Chris Brahney, our Senior VP of Member Experience, says, "For our members, this means better access and more convenience, especially for those already in the Bay Area."

These new locations are a big win. If you’re in the Bay Area or just visiting, you now have more options to take care of your banking needs. We're excited about how this expansion makes banking with us even more convenient.

Better Rates and Improved Services

We’re always working to improve your banking experience. That’s why we’re offering better rates on deposits and loans, along with upgraded financial services. Our online and mobile banking platforms are more robust than ever, featuring tap-to-pay Visa debit cards and Zelle for fast, easy money transfers.

Chris says, "We've enhanced our services to make managing your money as effortless as possible. Whether you’re making a quick payment or handling more complex transactions, our improved tools and features are here to help."

Supporting Our Communities

We’re dedicated to continuing the community support initiatives that Cooperative members value. By joining forces, we can maintain strong ties with local organizations and initiatives, making sure we support the communities we serve. Chris adds, "Our goal is to grow beyond our two current locations in the Bay Area."

We’re excited to strengthen our community involvement even further. Beyond the Bay Area, we’re also looking to expand in other regions to better serve you. Chris says, "We’re looking forward to building on the great work already being done and making a positive impact together."

Serving All of California

With our new branches in Northern California and a recent partnership in San Diego, Nuvision is now statewide in California. “From San Diego to Northern California, our California members can enjoy a seamless banking experience with a Nuvision branch nearby." This expansion lets us serve all our California members better, no matter where you are in the state.

Having a presence across the state means we can be there for you wherever you go, making it easier to handle your banking needs whether you're at home or traveling. Chris notes, "We’re committed to growing and improving, ensuring you have access to the best banking services no matter where you are."

Your Experience Matters

Your experience is our top priority. We’ve worked hard to make this transition smooth, and we’re happy to report that things are going well. In the Bay Area, you’ll still see many familiar faces. Our team is dedicated to understanding and meeting your needs, and we believe that conversations with our members are key.

"We’ve always valued our conversations with members. It’s how we understand your needs and provide the best solutions."

If you have any questions or need help, our friendly and familiar team members are here for you. We’re always ready to listen and provide the solutions that best fit your needs. Your satisfaction and trust mean everything to us, so please reach out if you need anything.

Looking Ahead

We’re excited about the future and the opportunities this partnership brings. With our combined strengths, we believe we can offer even better service and support. This partnership isn’t just about expanding; it’s about making your experience better and providing you with the best possible banking services.

"We’re grateful for your continued trust and support," says Chris. "Our goal is to help you achieve your financial goals, whether it’s saving for the future, buying a home, or planning for retirement. We’re here for you every step of the way and look forward to serving you better through this new partnership."