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FOR CURRENT MOBILE BANKING USERS:
If you have a Nuvision Online Banking App already loaded on your phone, on Monday, November 18, 2019 you will need to uninstall it and reinstall the New Nuvision Online Banking App from the Apple Store or Google Play.
You now have access to a new and improved online banking system for a better experience. Featuring a streamlined user interface across your desktop, phone and tablet platforms, plus upgraded security additions, the new system will deliver top of the line
safety as well as intuitive functions created for your unique financial needs.
Now that the new system is in place, here are a few pointers to keep in mind:
1. Make sure that the email address and phone number you have on your profile is up to date within the current system.
2. It's very important to remember your current
username in the event that you have to recover when logging in to your account.
If there are any questions regarding the new online banking system, please call 800.444.6327 for additional details.
We also have a series of educational videos in regards to the new online banking platform. These videos are provided for your reference and discuss some of the changes for the following areas:
Online Banking Status Updates: For a list of known issues, click here for the latest online banking updates.
Should you need any additional assistance please contact us at our Call Center Monday through Friday from 7:00am to 6:00pm (PST) and Saturdays from 8:00am to 2:00pm (PST) at 800-444-6327 option “8”. Our Secure Chat feature is also available between the hours of 9:00am to 5:00pm (PST) Monday through Friday.
A: Payments from external accounts scheduled to occur after 12:00 p.m. Pacific on 11/15 will not be processed. You will need to re-set the loan payment from the external account as indicated in the Answer above.
A: Yes, you would need to re-authenticate your Nuvision log in credentials directly with Mint to re-establish that connection again.
With the new digital banking system now here, the hidden account feature has been updated. Due to this change, you’ll need to re-hide your previously hidden accounts.
The instructions below explain how to hide your accounts and of course if you want to view the hidden accounts again, you will be able to unhide the account within your profile.
Step 1: From the Home, select Account Preferences from the Settings Dropdown.
(Note: For the Details display for this account, click on the Visible Button under the Details header .)