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What is the CCPA?
The California Consumer Privacy Act of 2018 (CCPA) is a new law regarding data privacy and security. The law grants California residents new rights regarding their personal data, and imposes various data protection duties on certain companies and organizations conducting business is California.
What does the CCPA require of Nuvision Credit Union (“Nuvision”)?
CCPA requires Nuvision to respond to the requests of eligible California residents when they choose to exercise their rights under the law, with respect to their personal data. A California resident has the right to request that we:
How does Nuvision protect my personal information?
We use reasonable physical, electronic, and procedural safeguards that comply with federal standards to protect and limit access to your personal data. This includes device safeguards and secured files and buildings. To learn more about our practices as they relate to your privacy, please review our “Privacy Notice.”
How does Nuvision use my personal data?
We may use or disclose personal information we collect for one or more of the following business purposes:
To learn more about our practices as they relate to your privacy, please review our “Privacy Notice.”
Does Nuvision sell my information?
Nuvision does not “sell” personal data subject to the CCPA, including personal data of minors under the age of 16.
Why does Nuvision share my information?
Nuvision shares your data only when necessary to offer you a product or service and as necessary to comply with our legal obligations. We share information with third-parties to provide services such as: website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure, customer service, email delivery, auditing, marketing and marketing research activities, payment processing, member communications, storage, legal expertise, auditors, transaction processing, products enabling our members to conduct transactions online and via mobile banking, mortgage services, credit card services, and Government Agencies as required by applicable laws and regulations. To learn more about our practices as they relate to your privacy, please review our “Privacy Notice.”
What are the categories of personal information?
The CCPA broadly defines that personal data is protected, no matter when the data was collected online or offline. The categories of personal information that we collect are:
Does CCPA apply to me?
If you are a resident of the State of California, CCPA applies to you. The specific personal data that we collect, use, and disclose relating to a California resident covered by the CCPA will vary based on our relationship or interaction with that consumer.
How do I submit a Request, as permitted under CCPA?
I am a representative of a business account. Can I submit a Request under CCPA?
Yes, you can submit a request. Please be aware that the response to your request will be limited your specific personal data.
Why am I being asked to verify my identity?
We might not have been able to verify your identity for several reasons: The information you provided for verification didn't match what we have on file, we didn't have enough info on you in our files to make a match, or you did not respond to our request for verification of your identity.
How long will it take to receive a response to my CCPA request?
We will respond to your requests within 45 calendar days. If we require additional time to complete your request, we will provide you with an explanation and may take up to another 45 calendar days to respond, for a total of 90 calendar days.
Can Nuvision delete my information upon my request?
Nuvision cannot delete information that we have gathered from you in order to meet our contractual obligations to provide you with products or services that you have requested, or to comply with our legal obligations to maintain such data.
Why was my request declined?
Privacy and data protection laws, other than the CCPA, apply to the personal data that we collect, use, and disclose. Since Nuvision is subject to the other privacy and data protection laws, personal data may be exempt from, or outside the scope of Request to Know & Delete. As a result, in some instances, we may decline all or part of a Request to Know & Delete related to this personal data. This means that we may not provide some or all of this personal data when you make a Request to Know & Delete. Also, we may not delete some or all of this personal data when you make a Request to Know & Delete.