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We know there are a lot of new online banking users who are trying to figure out how to bank at home during the COVID-19 Crisis. To help you understand how the system works and to navigate through the many different things you can do with online banking we have prepared some videos to guide you through the process. We have also put together a list answers to the most common questions we are receiving.
Should you need any additional assistance please contact us at our Call Center Monday through Friday from 7:00am to 6:00pm (PST) and Saturdays from 8:00am to 2:00pm (PST) at 800-444-6327 option “8”. Our Secure Chat feature is also available between the hours of 9:00am to 5:00pm (PST) Monday through Friday.
A: Yes, you would need to re-authenticate your Nuvision log in credentials directly with Mint to re-establish that connection again.
With the new digital banking system now here, the hidden account feature has been updated. Due to this change, you’ll need to re-hide your previously hidden accounts.
The instructions below explain how to hide your accounts and of course if you want to view the hidden accounts again, you will be able to unhide the account within your profile.
Step 1: From the Home, select Account Preferences from the Settings Dropdown.
(Note: For the Details display for this account, click on the Visible Button under the Details header .)