NuVision FCU October 2013
Message from CEO Roger Ballard
Solutions for Our Members

At NuVision, our team prides itself on being great listeners and helping you find the right financial solution. It is our pleasure to hear about your financial needs and plans, and to help you achieve those dreams. Our goal is to bring you solutions that improve your financial life and serve you better.

Since we want you to have all the information to make the best decision possible, we are hosting several educational Home Buying seminars. Click here to find more information and to register for the location that is right for you.

Buying A Home in Today's Market
  • Real Estate Market Update
  • How to get Pre-Approved
Lakewood Branch: October 16, 2013
Monterey Park Branch: October 17, 2013
Costa Mesa Branch: October 22, 2013
Edinger Branch: October 23, 2013

Debit Card Declines

Just last month, NuVision encountered an issue that greatly affected our level of service we provide to you and your family. Many of you were affected when the PIN function on your NuVision debit card was not operating properly. We deeply apologize for any inconvenience this caused. We value your membership and tried to make it right as soon as we were notified of the malfunction. A team of our staff stood at the gas pumps at Costco Huntington Beach to accommodate members who couldn't use their debit cards. While we have reached out to several of you personally to make amends, we will also be reimbursing any ATM fees that occurred during this time period. Thank you for your patience while we worked to restore access and to those members who supported us and remained positive until we could provide a resolution a few days later.

NuVision is committed to being there for you and your family. Thank you for the opportunity to serve you.


Roger Ballard

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NuVision Federal Credit Union
7812 Edinger Avenue
Huntington Beach, CA 92647


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