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CEO Message from CEO Roger Ballard
Helping Members, It's Why We Are Here

As we move further into 2011, great loans along with more convenient access are on our mind. From what you've told us, you want NuVision to keep enhancing your banking experience; whether it's a money-saving loan, or using mobile banking to pay bills.

I know I've said this before, but NuVision loves to make loans! As a credit union, it's one of the main ways we help our members improve their financial lives. Let us:
  • Refinance your loans from other lenders
  • Pay off your higher rate balances from other credit cards
  • Refinance your mortgage with historically low rates, guaranteed on-time closing, and same-day loan decisions
I would like to personally invite you to speak with a NuVision representative to see how we can start saving you money today.

Another exciting commitment NuVision has made this year is to increase convenience through remote delivery channels. While we love having you in our branches, we know that remote access such as online banking and mobile banking are often preferred in these busy times. NuVision is focused on providing you ways to make your banking easier and faster, when it's convenient for you.

This is so important to us, that we will be including questions on our monthly and mid-year annual member survey to see how we are doing. As always, your feedback is important to us. Let us know how we are doing by filling out a comment card in one of our branches, or simply by sending us an email at easierbanking@nuvisionfederal.org. Some of the goals we've put in place this year are to measure how effective we are in the following areas:
  • Helping to simplify your financial situation through remote channels
  • Offering reliable and easy-to-use online bill pay
  • Speed of loan approval
  • Speed of your transactions
  • Offering mobile banking
Let us start helping you today. It's why we are here.

Sincerely,

Roger Ballard
CEO

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